What differentiates cold emailing from other types of 1-to-1 outbound practices is that a huge chunk of a cold emailing process can be automated. You just come up with an email copy, insert a few snippets, add your prospects, and there you have it. A campaign is ready to be sent. You don’t need to send it manually. Still, outreach by email may quickly backfire when you riddle your copy with words that trigger SPAM filters.
Words such as ‘insurance’, ‘financial’, ‘medicine’, ‘mortgage’ all alarm SPAM filters. But what if that is a vocabulary you use constantly in your profession? What to do then?
That is a major issue for many companies, especially financial advisors, real estate agents, and tax service providers. Although they avoid most recognized SPAM words, they get blacklisted for a vocabulary that is part and parcel of their business. In most cases, that kind of a vocabulary can’t be switched for anything else.
Which SPAM words are not so obvious?
There are lists upon lists of common SPAM triggering words circulating the Internet. Those lists include words (‘discount’), expressions (‘make $’), or signs (‘$’). For more examples of SPAM triggering things, see this list. When we pack our outreach email copy with words like that, SPAM filters will treat us as a spammer.
SPAM words lists are being constantly updated. Every time a word or an expression is abused by spammers, email providers put it on the list to protect their email users from unsolicited messages.
Nevertheless, many senders get on the blacklist, even though they use words related to their professional field. They wouldn’t expect that those words are on the SPAM list. They don’t even check since those words are a part of their everyday language. Their everyday words include:
Those words seem perfectly legitimate, don’t they?
Now, imagine that you’re a home broker who writes a campaign trying to get the word out about their services. What would you write in the email? Obviously, you’re going to include the words like ‘home’, ‘investment’, ‘phone call’. Now, look at the list again. Those words are on the SPAM list.
Think about another case. You are a tax advisor. You’re trying to find businesses in need of your service. What would you put in your email? Well, the words ‘profits’, ‘certified’ or ‘financial’ spring to mind. Take a look on the list. All of the words are listed there.
The email copy doesn’t have to sound salesy for it to be considered SPAM. A few words from the list plus increased sending volume are enough for SPAM filters to put you on a blacklist.
How to outsmart SPAM filters?
Thankfully, financial advisors, real estate agents or tax consultants can continue cold emailing to get in touch with other businesses. The only thing they need to do is to change their email strategy. Here’s how it goes.
#1. Avoid putting an offer in the opening email
Cold email has never meant to close a sale. It has always been here for networking. It is used all over the Internet to build connections between businesses. That’s why you shouldn’t put anything that resembles an offer in your message. Aim at establishing a meaningful dialog.
#2. Ask a question
Instead of proposing value in the opening message, try building rapport. Ask your prospect a question about their process. Discover the kind of information about them that will help you carry on the conversation further. But don’t ask them pure facts, aimed at learning the way they handle processes important for you. The things you can help with.
This is an approach used by one of our customers. Here’s a YouTube video where he tells more about that: The Secret to Effective Freelance Writing Cold Emails >>
#3. Place details in follow-up messages
If you’re going to use the words from the list above, put them in one of the follow-up messages. They don’t offend spam filters as much, because they are sent in the same thread as the opening email is. It shows that you tried to contact the same addressee before, and now you’re following up to make your email show. Spammers don’t follow up on their email.
#4. Create lean campaigns
Divide your prospects into smaller groups and send one campaign at a time. Spammers send a large volume of emails. If you downsize your campaigns, the chance of offending spam filters is much lower. Plus, you can react a lot quicker when your campaigns stop being delivered.
Read more: Lean Approach to Email Outreach >>
What to do next?
If you’re in a financial, marketing or real estate industry, log into your Woodpecker account, preview your email campaign to check for any of the words on the list above. If you see something that may be suspicious to SPAM filters, follow the advice above and change something up.